Enough and tragic
at the same time instructive case occurred in the UK in January this year . Gone from the life of Andrea Grant took with him to the grave the password for your Apple ID, created a lt of problems than sons.
During a prolonged illness , Andrea bought a iPad, chatting with family on Skype and wrestle with uncomplicated puzzles from App Store. However, Update to iOS 7 in September and taking a new user agreement, the owner agreed that the "Find iPhone» will give the new user to flash if the latter will not have her password. All what happened.
After my mother's death one of his sons got her plate , he decided to reset all settings and flash " for themselves." But the new function is not given to do so. Since none of the children did not know the password from Mom's Apple ID, then they turned to Apple for help.
Apple reaction was largely predictable, but partly inhuman. They first demanded written permission from the deceased mother , and then, when the kids are popularly explained that this is not possible , put forward the following demands. They asked not only a copy of the death certificate , but also a letter from her lawyer .
After weighing the pros and cons, the children came to the conclusion that the cost of a lawyer when preparing all the required documents will reach nearly 200 pounds, does not pay for old iPad.
I've always been a fan of Apple, but this incident made me reconsider my attitude towards them. For the company, which bills itself as " one big family " is simply indifferent attitude disgusting .
- Josh Grant
This case shows not only a high level of protection of personal accounts Apple, but also insurmountable bureaucratic barrier between users and the company .
iphones.ru
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