IPhone and other Apple devices are often accused of excessive loyalty to
one brand, but how strong is this same loyalty as compared to other brands ? Answer to this question will allow a small study WDS. Note, however, that it concerns only smartphones.
IPhone users really have been the most loyal : 76 % of users choose again the next smartphone device from Apple. Closest rival company from Cupertino - Samsung. In the Korean company loyalty is 58 %. LG, Nokia and HTC completing the top five . The results are 37 %, 33 % and 30 % respectively. Representatives of the latter trio are also pretty close to each other . Smartphone from Sony will acquire 24 % of users of "smart" number of Japanese companies . For Motorola , the figure is 24 %, and for BlackBerry - 22%.
All these data are indicative , but much more interesting to know whose smartphones still choose those customers who have decided to change the manufacturer . In this case, the leader was already Samsung. 34 % of customers will give money for the new smartphone of the Korean company . Apple second , in favor of the iPhone ready to vote 24% of users of other smartphones. All other companies listed above lag quite seriously their smartphones choose from 3% to 9 % of customers that are not so much. In addition, another 7 % of the people make their choice in favor of another manufacturer , whose name has not sounded in this showgirl .
In general the data were quite expected . Apple customer loyalty is unquestionable , but Samsung continues to attract new users more than other companies. In the first of two really strong and dangerous competitors is not expected , if we take into account the purely data from this study , rather than specific devices that are producers .
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